Terms & conditions
Welcome to Trusted Auto Transport. These Terms and Conditions apply to your use of https://trustedautotransport.us and your interactions with our website and vehicle transportation services. By accessing the website, submitting a quote request, or arranging a shipment, you agree to these terms where applicable.
Please review this document before using the website or confirming a vehicle shipment.
1. About Our Services
Trusted Auto Transport provides information and assistance regarding vehicle shipping services, including:
- Open Car Transport
- Enclosed Car Transport
- Door-to-Door Auto Transport
- State-to-State Auto Transport
Availability depends on the vehicle, route, pickup and delivery locations, equipment, requested schedule, and the terms of the individual shipment agreement.
2. Quotes and Pricing
Quotes may be based on vehicle make, model, size, condition, transportation distance, route demand, pickup and delivery accessibility, transport method, and requested dates.
A quote is not a guaranteed final price unless the written agreement expressly states otherwise. If shipment details change or special arrangements are required, additional charges may apply as disclosed and agreed to under the applicable booking terms and law.
Customers are responsible for providing accurate vehicle and location details and reviewing the quote before confirming a shipment.
3. Booking and Scheduling
Submitting a quote request does not automatically create a confirmed booking. A booking is confirmed only when the required acceptance and confirmation steps specified in the applicable agreement have been completed.
Pickup and delivery dates may be estimates unless expressly guaranteed in writing. Weather, traffic, mechanical issues, road restrictions, carrier availability, and other circumstances may affect scheduling.
Customers should provide accurate contact information and remain reachable for necessary scheduling communications.
4. Customer Responsibilities
Customers agree to:
- Provide accurate vehicle, pickup, delivery, and contact information.
- Disclose whether the vehicle is operable and identify known mechanical or loading issues.
- Remove personal belongings and prohibited items before pickup.
- Prepare the vehicle according to the provider’s instructions.
- Provide keys and reasonable access for authorized pickup and delivery.
- Review vehicle inspection documentation at pickup and delivery.
- Follow the payment terms and other requirements in the written agreement.
Customers must have the legal authority to arrange transportation of the vehicle.
5. Vehicle Inspection and Condition
The vehicle’s condition should be documented at pickup and delivery. Customers should review the inspection reports and ensure visible pre-existing damage is recorded as accurately as possible.
Customers should inspect the vehicle upon delivery and document concerns on the applicable paperwork. Any damage claims must be submitted according to the transport agreement, the responsible party’s claims procedures, and applicable law.
6. Transport Methods and Carrier Arrangements
Vehicles may be transported using open or enclosed equipment, depending on the selected service and confirmed arrangement.
Where a third-party motor carrier is involved, the carrier’s identity, responsibilities, insurance information, and relevant terms should be disclosed as applicable. Trusted Auto Transport’s role in a shipment depends on the actual transaction and written agreement. Nothing on this website should be interpreted as a representation that the business is a motor carrier or broker unless that status is accurate and properly disclosed.
7. Payments, Cancellations, and Refunds
Payment amounts, accepted payment methods, deposits, cancellation fees, refund eligibility, and payment deadlines are governed by the terms disclosed before booking and the applicable written agreement.
Customers should review these terms before submitting payment. Nothing in this section removes a right or protection that cannot legally be waived.
8. Insurance and Liability
Applicable cargo insurance depends on the carrier, policy terms, vehicle, and shipment. Customers should request details about coverage limits, exclusions, deductibles, and claims procedures before transportation.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited. Any contractual limitation must be interpreted consistently with applicable law.
9. Website Use and Intellectual Property
Website content, text, graphics, branding, and design elements may be protected by intellectual property laws. You may use the website for lawful personal or business inquiries but may not reproduce, distribute, or commercially exploit protected material without permission.
You agree not to use the website for unlawful purposes, interfere with its operation, submit malicious code, or knowingly provide false information.
10. Third-Party Services and Links
Our website may refer to third-party websites or services. Trusted Auto Transport does not control external websites and is not responsible for their content, availability, or privacy practices. Use of third-party services may be subject to separate terms and policies.
11. Limitation of Liability
To the extent permitted by law, Trusted Auto Transport will not be liable for indirect or consequential losses arising from website use or circumstances outside its reasonable control. This provision does not exclude liability that cannot legally be excluded and does not replace the terms governing a particular shipment.
12. Privacy
Information submitted through the website is handled according to our Privacy Policy, subject to applicable law and the actual practices of the business.
13. Changes to These Terms
We may update these Terms and Conditions when necessary. Revised terms will be posted on this page with an updated date. Changes apply as permitted by law and do not automatically modify an existing written transport agreement.
14. Governing Law
These terms are subject to applicable laws. Any governing-law or venue provisions for a particular shipment should be stated in the applicable agreement and reviewed for enforceability.
15. Contact Information
Trusted Auto Transport
1256 W Temple St, Los Angeles, CA 90026, USA
Phone: (213) 672-1899
Email: info@trustedautotransport.us
Website: https://trustedautotransport.us
For questions about these terms, contact us using the information above. Where a separate written transport agreement applies, that agreement and applicable law govern the shipment.
By continuing to use this website, you acknowledge that you have read these terms.